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In support of the EU initiative to review roaming costs, Trustive launches the “Full Access Europe Pass” offering voice, SMS & mobile internet (WiFi & 3G) access services.

Posted by Trustive on July 5, 2013

The “Full Access Europe” service is a highly competitive new service, enabling travellers in Europe to save up to 85% on roaming costs.

Trustive Full access Europe pass, call, sms & surf in Europe

The “Full Access Europe” pass is the result of close cooperation between TravelSim, Guglielmo and Trustive, three of Europe’s leading operators. Now available exclusively via Trustive’s website (www.trustive.com), the “Full Access Europe” pass is a fully prepaid service with a clear pricing plan, which also offers travellers savings of up to 85% on their roaming costs.

The “Full Access Europe” pass is a prepaid package that includes free incoming calls & free incoming SMSs from 135 countries and free incoming calls for Skype users. In Europe, outgoing calls cost just 19 euro cents per minute & outgoing SMS’s 8 euro cents and 3G data costs 39 euro cents per MB. In addition, secured, free & unlimited WiFi will be provided at 10,000 premium hotspots in Europe, which will be easy to find with the Easy2Roam app’s embedded locator.

Combining a SIM card with a free application, Easy2Roam (for Android smartphones), the “Full Access Europe” pass is both easy and secure because it’s the data stored on the SIM card that is used to provide automatic user authentication to both cellular and WiFi networks. There is, therefore, no need to enter any password or perform any kind of manual sign up procedure.

At the moment, travellers are advised to “switch off data roaming” as they travel in order to avoid prohibitive bills from their domestic operator upon their return. It is up to the individual traveller to find WiFi hotspots, which is not always easy or convenient with local portal venues in different languages and having to provide credit card details each time. Alternatively, travellers can opt for the challenging task of sourcing local SIM cards for each country they visit so that they can continue to use their smartphones on the road; this option is also time consuming or impossible in many countries. 

“At Trustive, we’ve been trying to address this issue for a number of years now. We prefer “prepaid” solutions that provide online balance information in real-time, so that travellers can avoid the bad surprises associated with subscription models. Trustive has aggregated 80+ premium WiFi operators into one unified and secured network. With the new “Full Access Europe” pass, we aim to offer truly transparent and automatic access to both cellular and WiFi networks for anyone travelling in Europe using a “SIM unlocked” or dual SIM Android smartphone. We believe that our pricing model is also pointing the way for savings and simplification” said Christian VanGhelder, managing director of Trustive.

“Full Access Europe” – one SIM card and one prepaid account for Android smartphones – is all travellers now need to stay in touch with business colleagues, friends and family and to save money. For more information, please visit www.trustive.com

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Seamless WiFi access to 500,000 WiFi hotspots is now available via Trustive’s MyHotspotter connection software for Windows 8

Posted by Trustive on January 24, 2013

Trustive's WiFi client, MyHotspotter for Windows 8, is now available for FREE download

Trustive’s MyHotspotter for Windows 8 is now available for FREE download via http://www.trustive.com/myhotspotter/windows/

Trustive’s free MyHotspotter software for Windows 8 devices is now available and provides Trustive customers with seamless detection of and connectivity to Trustive’s international WiFi hotspots, located in major cities round the world. 

Trustive, a leading international WiFi hotspot operator, is pleased to be able to announce the availability of its free MyHotspotter software for Windows 8 devices. This smart client software will provide customers with seamless detection of and connectivity to Trustive’s international network of 500,000 premium WiFi hotspots, which are located in major cities and at premium sites around the world. Travellers can download this free software directly from Trustive’s website http://www.trustive.com/myhotspotter/windows/

Whilst the key benefits of using any of Trustive’s software are that they detect and then provide customers with seamless, automatic and secure authentication to Trustive WiFi hotspots, as well as a means of easily logging off afterwards, MyHotspotter for Windows 8 also includes an “Enhanced WiFi Security” feature, which can be invaluable to travellers. Based on Cisco technology, Trustive’s “Enhanced WiFi Security” feature is a web encryption system that can encrypt the user’s data between their device and the public WiFi hotspot.

Christian VanGhelder, managing director of Trustive, says “Trustive is renowned for its commitment to providing travellers with reliable, high-speed WiFi access in premium venues (e.g. airports and travel hubs, hotels, marinas, bars and restaurants etc.), enabling them to enjoy all their favourite online activities (watching videos, sharing photos, emails, VoIP and video calls etc.) whilst retaining strict control of the associated costs. Now of course, with the availability of this smart client software for Windows 8, Trustive customers will also be able to enjoy the benefits of Windows 8 as well as more secure access for ‘sensitive’ activities like making airline and hotel reservations, checking in online, shopping, banking etc., thanks to Trustive’s “Enhanced WiFi Security” feature.”

Trustive’s range of WiFi connection software and apps is available for download via Trustive’s website. Full details of Trustive’s international WiFi hotspot network (which includes 500,000 premium locations) are of course available via Trustive’s online hotspot directory: http://www.trustive.com/hotspots/.

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An extension to Trustive’s partnership with Aicent enables China Telecom customers to roam on Trustive’s premium, international WiFi network

Posted by Trustive on October 4, 2011

Trustive, a leading worldwide mobile internet access provider and the No1 WiFi access provider in Europe, is very pleased to announce an extension to its partnership with Aicent, a leading provider of data network services and solutions for global mobile operators.

In July 2010, Trustive and Aicent announced a bilateral partnership that gave Trustive customers access to a number of important WiFi networks, including China Telecom, Korea Telecom and Narita International Airport (Japan). Trustive and Aicent are now pleased to be able to confirm the extension of this partnership, which now also allows China Telecom customers to roam on Trustive’s international WiFi network, using either their web browsers or, on specific networks, China Telecom’s connection client.

Trustive offers travellers comprehensive WiFi coverage by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 300,000+ premium WiFi hotspots in 130 countries. Trustive also works with operators wanting to create or extend an existing international portfolio by providing their customers with seamless, international WiFi access to Trustive’s premium network. Access can be achieved through a range of solutions, from semi-branded to fully white label services that can be integrated into an operator’s existing billing and CRM system, depending on each operator’s individual requirements.

Christian VanGhelder, Trustive’s managing director, welcomes China Telecom customers onto this premium WiFi network: “With 300,000 premium WiFi hotspots, including 70,000 hotels, 50,000 bars & restaurants, 1000 airports and thousands of other key locations all spread across Asia, South America, Europe and beyond, we are confident that China Telecom’s customers will soon be enjoying quick and easy WiFi access with Trustive, whatever their destination.”

Aicent is a leading provider of mobile data solutions and interworking solutions for over 150 mobile operator customers globally and WiFi roaming is a very important component of Aicent’s mobile solution set. MK Chang, Aicent’s VP Product Marketing commented that “WiFi has become a key network access vehicle for business travellers and an important addition to 3G, be it for fast access while roaming or simply as a 3G offload mechanism. So, having access to wide coverage is imperative.”

About Trustive

Trustive gives travellers comprehensive WiFi coverage by combining the hotspot locations of more than 70+ leading WiFi operators into one unified, global network of 220,000+ WiFi hotspots in 130 countries and allowing Trustive customers access to these locations through a single click (single username and password plus a range of WiFi software for both computers and smartphones that automate the log in process). For more information about Trustive’s range of mobile internet access services or to consult Trustive’s online coverage directory, please visit www.trustive.com.

If you are an operator, interested in joining or using Trustive’s world-class WiFi network, please visit: http://www.trustive.com/operators/

About Aicent, Inc

Serving more than 2.5 billion mobile users around the world, Aicent, Inc. is a leading provider of data network services and solutions for global mobile operators. To enable interoperability between Aicent customers and other networks, Aicent operates one of the world’s largest GPRS and 3G network eXchanges, connecting to over 150 operators, including nine of the world’s ten largest. Through extensive peering arrangements, the Aicent network reaches nearly all GPRS/3G operators around the world. Aicent also operates integrated mobile messaging services, including one of the world’s first and largest multimedia messaging eXchanges, and offers other value-added services to help carriers maximize revenue opportunities.  Founded in 2000 and headquartered in San Jose, Calif., Aicent has regional offices in the Americas, Asia Pacific and Europe. For more information, visit www.aicent.com.

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Trustive joins the Wireless Broadband Alliance

Posted by Trustive on September 29, 2011

Wireless Broadband Alliance, an advocate for seamless WiFi access for users

A bastion of seamless WiFi solutions, it was only a matter of time before Trustive joined forces with the renowned Wireless Broadband Alliance!

Trustive, a leading international WiFi access provider and No1 in Europe, is very pleased to be able to confirm that it joined the Wireless Broadband Alliance (WBA) this summer. Established in 2003 by a group of visionary telecom operators, the WBA seeks to engage its members in order to enable a seamless WiFi experience with the benefit of the end-user in mind; a goal that resonates closely with that of Trustive.

After more than 5 years in the WiFi business and the successfully creation of a vast global network of 300,000 WiFi hotspots spread across 130 countries, Trustive’s decision to now join the WBA may come as a surprise to some. However, Trustive appreciates the growing importance of WiFi and thus of collaborative organisations like the WBA in maintaining standards for end-users.

Why is WiFi growing in importance?

Over the last 10 years, travellers have become telecoms experts in their own right thanks to the proliferation and growing affordability of revolutionary new devices (smartphones, tablets, netbooks etc.) and the demand for bandwidth to sustain these customers’ expectations is way above and beyond that required by traditional mobile phone customers.

The smartphone and tablet users’ desire to continue their ‘online lifestyle’ (stream TV, videos or digital radio) whilst on the move means that everyone is quickly becoming experts at comparing WiFi and 3G services, understanding the associated costs and the implications in terms of speed and quality of service. Shunning their domestic mobile operators, travellers are happy to exploit new technologies (VoIP, IM) and embrace independent WiFi service providers, like Trustive, as an integral part of their mobile internet access portfolio in order to save costs.

WiFi may be hot again, but seamless access is essential!

Customers may appreciate that WiFi is faster and cheaper than 3G, but ease of access remains essential in order to ensure a good end-user experience and retain customer loyalty. Trustive has always worked and will continue to work to provide a secure infrastructure and seamless WiFi experience that travellers can rely on. This has been primarily achieved by using the latest technology to establish secure interconnections with Trustive’s 80+ operator partners, thereby creating a unified, global network of premium WiFi hotspots to which Trustive customers can have seamless access. Seamless connectivity is achieved using Trustive’s WiFi software (available for multiple platforms) that detects and automates access to Trustive’s WiFi hotspots.

WiFi as a viable 3G data offload solution for mobile operators

In response to the growing number of bandwidth greedy devices/customers, mobile operators are facing harsh choices – raising large quantities of capital with little or no guaranteed return in the short to medium term, raising retail prices and/or limiting customer bandwidth allowances, none of which would be popular with customers or shareholders. There is no escaping the wave of new devices scheduled for release over the coming months and years, nor the enthusiasm of the ‘net generation’ for their ‘online lifestyle’. Juggling the need for reliable, high quality, high-speed mobile internet access against the cost of providing such a service is therefore to be the key task for mobile operators. However there is another, remarkably low-cost solution available that has been largely overlooked up until now; namely to offload 3G data traffic onto WiFi networks.

Trustive has had the privilege of working with many national and international operators in order to offer them viable roaming and 3G data offload solutions that are tailored to their individual requirements and can be integrated directly into their existing billing and CRM systems.

Christian VanGhelder, Trustive’s managing director, summed up Trustive’s hopes for this new partnership “Like the WBA, Trustive has always been an advocate for the end-user, for a seamless WiFi service that is high-speed, high-quality, reliable and reasonably priced. We’ve endeavoured to educate our users in the pitfalls of excessive 3G usage abroad and to provide customers with the tools to manage their WiFi usage effectively (WiFi software to guarantee seamless access, online account management tools for budget control, a secure web browser to provide additional security when required etc.). It was therefore only a matter of time before Trustive joined the WBA and we now look forward to many happy years working together to achieve this common goal.”

About Trustive

Trustive gives travellers comprehensive WiFi coverage by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 300,000+ WiFi hotspots in 130 countries and allowing Trustive customers access to these locations through a single click (single username and password plus a range of WiFi software for both computers and smartphones that automate the log in process). For more information about Trustive’s range of mobile internet access services or to consult Trustive’s online coverage directory, please visit www.trustive.com.

If you are an operator, interested in joining or using Trustive’s world-class WiFi network, please visit: http://www.trustive.com/operators/

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Trustive launches exclusive new rewards for International Student Identity Card Association WiFi pass holders

Posted by Trustive on September 15, 2011

ISIC WiFi pass holders can get free top-ups of their Trustive WiFi passes simply by providing feedback on their WiFi experiences in designated countries

Trustive, a leading international WiFi access provider and No1 in Europe, is very pleased to be able to extend their existing partnership with the International Student Identity Card Association (ISIC). Since June 2011, ISIC card holders have been able to get exclusive discounts on Trustive WiFi passes via the ISIC website and now from September 2011, ISIC students can get free top-ups of their Trustive WiFi passes simply by providing feedback on their WiFi experiences in designated countries.

Trustive already has a range of systems and tools in place to monitor its extensive and complex network of 300,000 WiFi hotspots but would like to go a step further. Trustive’s aim is to test the perceived availability, usability, speed and overall quality of its international network, at a local level & from the point of view of regular WiFi users. Thus all ISIC WiFi pass holders are being invited to provide feedback about their WiFi experiences at Trustive hotspots in a select number of countries, the “testing zone.” The testing zone will change each quarter and ISIC card holders will be kept informed about countries included via the ISIC website as well as via ISIC’s social media and online marketing channels (facebook, twitter, newsletters etc.).

The testing zone for Q4 2011 (valid until 31/12/2011) includes all Trustive hotspots located in Thailand, China, Hong Kong, Russia, Italy, Spain and the United Kingdom. ISIC WiFi pass holders will need to submit their feedback via e-mail to community@trustive.com or via Trustive’s Testing Community facebook group page.

Trustive’s WiFi footprint is accessible to all Trustive customers via Trustive’s WiFi software (available for various devices via www.trustive.com), which detects and automatically connects customers to Trustive WiFi hotspots. For up-to-date information about Trustive’s WiFi coverage, customers can consult Trustive’s online WiFi hotspot locator (www.trustive.com/hotspots/).

About Trustive
Trustive gives travellers comprehensive WiFi coverage by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 300,000+ WiFi hotspots in 130 countries and allowing Trustive customers access to these locations through a single click (single username and password plus a range of WiFi software for both computers and smartphones that automate the log in process). For more information about Trustive’s range of mobile internet access services or to consult Trustive’s online coverage directory, please visit www.trustive.com.

If you are an operator, interested in joining or using Trustive’s world-class WiFi network, please visit: http://www.trustive.com/operators/


About the International Student Identity Card Association (ISIC)
The International Student Identity Card (ISIC) Association is the not-for-profit member organisation behind the International Student Identity Card, the only internationally accepted proof of student status.  The ISIC card is endorsed by organizations such as UNESCO, the European Commission and the Andean Community of Nations. In addition the card is recognized by universities, academic institutions, student organizations, national governments and ministries of education around the world. The ISIC card is distributed to more than 4.5 million full-time students in 120 countries every year. It provides students with access to a wealth of specially negotiated student services and discounts, online and offline, thus supporting them throughout their student career. To learn more about ISIC visit www.isic.org.

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300,000 premium WiFi hotspots are now available to Trustive customers

Posted by Trustive on September 6, 2011

Trustive announces the consolidation of its international WiFi hotspot network in Europe, Asia & Latin America.

Trustive, a leading international WiFi access provider and No1 in Europe, is very pleased to announce another significant expansion to its international WiFi footprint. This most recent increase to 300,000 premium WiFi hotspots is primarily the result of the consolidation in Trustive’s leadership position in Europe (new network extensions in the UK, France and Eastern block countries) and also in Trustive’s newly developed markets such as Latin America and Asian.

“Trustive’s growth strategy is to continue to propose comprehensive coverage at quality hotspots in both Europe (our traditional stronghold) and fast growing markets such as Russia, Asia and Latin America” stated Christian VanGhelder, managing director of Trustive. “The WiFi hotspot business has become hot again due to an unprecedented need for broadband services by smartphone (e.g. iPhone & Android) and tablet users. The demand for bandwidth to sustain these customers’ expectations is way above and beyond that required by mobile phone customers. The smartphone and tablet users’ desire to stream TV, videos or digital radio whilst on the move means that everyone is quickly becoming experts at comparing WiFi and 3G services, understanding the associated costs and the implications in terms of speed and quality of service.”

Trustive customers have very little interest in complex billing algorithms. Trustive therefore takes the strain for the customer by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 300,000+ WiFi hotspots in 130 countries and providing Trustive customers with seamless access to these locations using a simple pricing model.

This WiFi footprint is accessible automatically with the WiFi software (available for various devices via www.trustive.com) that detects and connects to Trustive WiFi hotspots. For up-to-date information about Trustive’s WiFi coverage, customers can consult Trustive’s online WiFi hotspot locator (www.trustive.com/hotspots/).

About Trustive
Trustive gives travellers comprehensive WiFi coverage by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 300,000+ WiFi hotspots in 130 countries and allowing Trustive customers access to these locations through a single click (single username and password plus a range of WiFi software for both computers and smartphones that automate the log in process). For more information about Trustive’s range of mobile internet access services or to consult Trustive’s online coverage directory, please visit www.trustive.com.

If you are an operator, interested in joining or using Trustive’s world-class WiFi network, please visit: http://www.trustive.com/operators/

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Trustive welcomes WirelessG’s G-Connect customers onto its premium, international WiFi network

Posted by Trustive on July 28, 2011

Trustive, a leading worldwide mobile internet access provider and the No1 WiFi access provider in Europe, is very pleased to announce a partnership with the leading South African operator WirelessG. From this month, G-Connect customers can now roam across Trustive’s entire WiFi hotspot network, comprising 220,000 premium WiFi locations in 130+ countries.

Trustive offers travellers comprehensive WiFi coverage by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 220,000+ premium WiFi hotspots in 130 countries. Trustive also works with operators wanting to create or extend an existing international portfolio by providing their customers with seamless, international WiFi access to Trustive’s premium network. Access can be achieved through a range of solutions, from semi-branded to fully white label services that can be integrated into an operator’s existing billing and CRM system, depending on each operator’s individual requirements.

WirelessG is one of the leading Wi-Fi providers in South Africa and has converged various networks, operators and platforms into a single revolutionary offering, G-Connect. G-Connect is a prepaid service, providing customers with a convenient way to connect to the Internet via 3G, Wi-Fi and ADSL. The service offers users a single username & password and prepaid wallet which can be used to connect via any of the three above-mentioned mediums.

Christian VanGhelder, Trustive’s managing director, welcomes Wireless G customers onto this premium WiFi network: “With 220,000 premium WiFi hotspots, including 46,000 hotels, 41,000 bars & restaurants, 1000 airports and thousands of other key locations all spread across Asia (118,000 hotspots), South America (2500 hotspots), Europe (90,000 hotspots) and beyond, we are confident that WirelessG’s G-Connect customers will soon be enjoying quick and easy WiFi access with Trustive, whatever their destination.”

“Our partnership with Trustive is a further enhancement to our value proposition, which is to offer reliable and high speed Internet services, backed up by a comprehensive and first rate network which ensures that our customers are able to connect anywhere, at any time” says Carel van der Merwe, CEO of WirelessG.

About Trustive

Trustive gives travellers comprehensive WiFi coverage by combining the hotspot locations of more than 80+ leading WiFi operators into one unified, global network of 220,000+ WiFi hotspots in 130 countries and allowing Trustive customers access to these locations through a single click (single username and password plus a range of WiFi software for both computers and smartphones that automate the log in process). For more information about Trustive’s range of mobile internet access services or to consult Trustive’s online coverage directory, please visit www.trustive.com.

If you are an operator, interested in joining or using Trustive’s world-class WiFi network, please visit: http://www.trustive.com/operators/

About WirelessG

WirelessG was founded in 2002 and has since established itself as a leader and innovator in the South African broadband market. Being the first to offer a pioneering converged account – G-Connect – which offers out clients access to the Internet via 3G, Wi-Fi and ADSL, WirelessG is fast evolving into one of South Africa’s leading telecommunications enabling enterprises. For more information visit www.gconnect.co.za

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Trustive.com receives a facelift

Posted by Trustive on April 12, 2011

In direct response to customer demand, Trustive’s retail website has undergone a major overhaul and simplification. www.trustive.com is now device focused with customers able to choose between a range of mobile internet access services (pure WiFi or combined 3G and WiFi passes) for their own particular device(s) and mobile roaming needs.

 
Trustive remains dedicated to helping its customers get connected quickly and easily whilst they’re on the move and in particular, Trustive’s new video centre (linked directly to Trustive’s YouTube channel) is designed to complement the existing WiFi client download centre and customer support services, by offering customers easy access to informative ‘how to’ videos on a variety of key topics.

Let us know what you think of the new design ….



Trustive's new website is now available

Trustive's new website is now available!

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Trustive’s Top 10 hotspots for October 2010

Posted by Trustive on October 25, 2010

The Top 10 premium WiFi hotspots, as voted for by the Trustive community…

1. Nice Côte d’Azur Airport, France
2. Amsterdam Schiphol Airport, The Netherlands
3. Comfort Hotel André Latin, Paris, France
4. Sofitel Berlin Gendarmenmarkt, Germany
5. Malpensa Airport, Milan, Italy
6. Mercure Hamburg an der Messe, Germany
7. Brussels Airport, Belgium
8. Hotel Luxor Rimini, Rimini, Italy
9. Copenhagen Airport, Denmark
10. Gare de Lyon, Paris, France

low-cost international WiFi access from Trustive, Europe's No1 WiFi access provider

Trustive's low-cost regional WiFi passes, available for a limited time only!

If you’re heading to Asia & Australisia, Latin America or North-Eastern Europe this month, don’t forget to check out Trustive’s regional passes before you leave home. Offering great coverage in 3 regions for just 0.02E/min, these passes are excellent value for money. Click here for more details and to sign up today>

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Trustive’s Top 10 hotspots for September 2010

Posted by Trustive on September 17, 2010

There are a real range of venues in the top 10 this month:

  • Amsterdam Schiphol Airport, Amsterdam, The Netherlands
  • Radisson SAS Hotel Stansted Airport, London, United Kingdom
  • Nice Cote d’Azur Airport, Nice, France
  • London Gatwick Airport, London, United Kingdom
  • Hotel Ristorante Transatlantico, Naples, Italy
  • Camping Ginasservis, Ginasservis, France
  • Stars’n’Bars Restaurant, Monaco
  • Port de Cannes, Cannes, France
  • Gare de Lyon, Paris, France
  • Mercure Stuttgart City Center, Stuttgart, Germany

As you can see, Trustive has hotspots in prime locations across Europe and in 110+ countries worldwide: hotels, train stations, airports, bars & restaurants and many, many more besides. So, make sure you check out our coverage before you travel and stay connected with peace of mind thanks to Trustive’s low-cost WiFi service and no download quota policy.

Trustive’s online hotspot directory – http://www.trustive.com/hotspots/ – you won’t find our coverage information anywhere else!

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